Legal

Privacy Policy

Effective Date: August 29, 2026

Soto Realty Services, operated by Michael Soto through VIVE Realty, LLC (“we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or interact with this website.

Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, and any message details when you submit a contact form, book a consultation, or otherwise communicate with us through this website. When you schedule an appointment, we also collect the service requested, your preferred date and time, and the team member you selected.

How We Use Your Information

We use the information you provide to respond to your inquiries, schedule and confirm consultations or showings, send appointment reminders and calendar invitations, and communicate with you about real estate services. We do not sell your personal information to third parties.

Third-Party Services

We use trusted third-party providers to operate this website and deliver our services, including a database provider to store booking records, an email delivery service (Brevo) to send transactional and confirmation emails, Google Calendar to manage appointment scheduling, and Vercel to host the website and store uploaded media. These providers process data on our behalf and are bound to handle it securely.

Cookies & Analytics

This website may use cookies and similar technologies to remember your preferences and understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect certain site functionality.

Data Retention

We retain contact and booking information for as long as necessary to provide our services, maintain business records, and comply with applicable real estate recordkeeping requirements under Texas law.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you at any time by contacting us using the information below. We will respond to reasonable requests promptly.

Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

This website is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Michael Soto — VIVE Realty, LLC

2850 Fannin St. Ste 200, Houston, Texas 77002